Delivery
All orders are shipped via our standard postal service. Shipping costs are calculated at checkout based on your destination.
Estimated delivery times:
- Indonesia: 2–3 business days
- International: 10–14 business days
Please note that delivery times are estimates and may vary depending on customs clearance and local courier services.
Payment
Prices are displayed in Indonesian Rupiah (IDR) for domestic orders and US Dollars (USD) for international orders.
We accept the following payment methods:
- Credit & Debit Cards
- PayPal
- Bank Transfer
If you choose PayPal, you will be redirected to your PayPal account to complete your payment securely.
Returns, Exchanges & Refunds
All sales are final.
Returns, exchanges, or refunds are only accepted if you receive an incorrect or damaged item. To be eligible, products must be returned unused, in their original condition, and with all original packaging.
Please contact us at sunburn.indo@gmail.com with your order number and photos of the issue. We will provide further instructions for the return process.